Help and Support

How to order your SSL certificate

1. Create your Certificate Signing Request (CSR)
2. Complete your online enrolment
3. Install your certificate

How to get your SSL reissued or refunded

At any time during the first 30 days, you can ask for a refund if your certificate does not work as intended. If you require a reissue of a reissuable certificate, just email us at support@ssl247.co.uk and we’ll initiate the reissue process for you.

How to get help and support

You’ll find a dedicated Account Manager and support engineers who can help you on 020 7060 3775 or at support@ssl247.co.uk. You might also want to take a look at our useful guides and FAQs below:

• SSL247 ratings – an easy way to compare SSL certificates
• Why SSL247? This short FAQ will tell you about the benefits you are entitled to at SSL247.
• Why VeriSign SSL? Find out what a SSL certificate from World Leader, VeriSign could do for your site - and your business - in this short FAQ.
• Why Thawte SSL? Find out what a Premium-level SSL certificate from global provider, Thawte could do for your site in this short FAQ.
• Why GlobalSign SSL? Find out what a Professional-level certificate from SSL veteran, GlobalSign could do for your site in this short FAQ.
• Why GeoTrust SSL? Find out what an Enhanced-level SSL certificate from industry giant, GeoTrust could do for your site in this short FAQ.
• Why RapidSSL? Find out what an Entry-Level SSL certificate from low-cost certificate provider, RapidSSL could do for your site in this short FAQ.