How to generate a CSR for Sybase Manage Anywhere Studio (Using IIS 4.0)

To generate a CSR, you first need to create a key pair for your server. These two items are a digital certificate key pair and cannot be separated. If you lose your public/private key file or your password and generate a new one, your SSL Certificate will no longer match your private key. You will have to request a new SSL Certificate and may be charged.

The CSR needs to contain the following attributes:

Common Name – must match the URL you plan to secure exactly – is usually your fully-qualified domain name, e.g., or Remember the www. Is important – include it if you want to secure & exclude it if you want to secure
Organisation - The legal (officially registered) name of your organization/company include Inc., LLP., Pvt, Plc. Ltd. SARL., etc
Organisational unit - The name of your department within the organization (this is often "IT," "Web," or is just left blank).
City/locality - The city or town in which your organization is located.
State/province - The state in which your organization is located.
Country - click here for the official list of ISO country codes for this field.

Note: Certificates can only be used on Web servers using the Common Name specified during enrollment. For example, a certificate for the domain "" will receive a warning if accessing a site named "" or "", because "" and "" are different from "".

We recommend that you contact Sybase for additional information.

Note: For Extended Validation certificates the key bit length must be 2048.

Generate a Key Pair and Certificate Signing Request

  1. Open the Microsoft Management Console (MMC) for IIS. This is normally reached by selecting Start ->Programs -> Windows NT 4.0 Option Pack -> Microsoft Internet Information Server -> Internet Service Manager.
  2. Expand the Internet Information Server folder by selecting the + sign and then select the + sign next to the computer name.
  3. Locate the website that is going to be using the SSL Certificate. This is usually the Default Web Site. Right click the website and choose Properties.
  4. In the Properties window, click the Directory Security tab.
  5. Click Edit and then click Key Manager.
  6. In Key Manager window, right click WWW and select Create New Key.
  7. Choose Put the request in a file that you will send to an authority. Select an appropriate filename (or accept the default).
  8. Enter values in the next window. Key lengths available will depend on the version and Service Packs installed. Remember the password you enter. Without it, you will not be able to install or back up the certificate.
    Note: You must install a certificate for every website using SSL that has a distinct DNS name. Each website for SSL must also have a distinct IP address.
  9. You must specify a bit length for the CSR. Choose 2048.
  10. Fill out the appropriate contact information and click Finish. This information can be whatever you like as it will not show on the certificate.
  11. Key Manager displays a key icon under the WWW icon with a red slash through it indicating it is not complete.
  12. Choose Exit from the Computers menu. When asked to commit changes, click Yes. You have just created a key pair and a CSR.
  13. To copy and paste the information into the enrollment form, open the file in a text editor that does not add extra characters (Notepad is recommended).
  14. Go to the enrollment form and paste the information into the form when prompted for the CSR.